Orders placed on Zemoxo are processed within 2–3 business days, during which our team prepares your package with care to ensure quality and protection during transit.
Once shipped, delivery generally takes 7–14 business days depending on your region and carrier availability. Please note that factors such as customs reviews, weather conditions, or local courier schedules may extend this timeframe.
We collaborate with trusted shipping providers worldwide to ensure safe and timely deliveries. The specific courier service used is selected based on destination and weight considerations. After your order leaves our warehouse, you will be provided with a tracking number to monitor the shipment directly through the carrier’s system.
Shipping is offered free of charge on all orders. However, customers are responsible for any customs duties, VAT, or import taxes that may apply in their country. These are not included in our shipping costs.
We currently serve most international destinations. Unfortunately, certain countries or remote regions may not be eligible for shipping due to restrictions. In such cases, we will contact you to explore available alternatives.
For additional questions or detailed assistance regarding shipping to your country, please don’t hesitate to reach out to us.
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